• Direct Entry: If selected, you can specify up to 10 phone numbers (delimited by semicolon) in the field Destination List below.
• Custom Parameter:  If selected, you can choose a Custom Parameter (containing a phone number or a list of multiple phone numbers) in the field Custom Parameter below.

• Destination List: Shown when Destination Type Direct Entry is selected. In the field Destination List, you can specify up to 10 phone numbers (delimited by semicolon).
• Custom Parameter: Shown when Destination Type Custom Parameter is selected. You can select a parameter that contains a phone number or a list of phone numbers to be used in the activity.

Specifies the time the system uses to ring a phone number from the specified list (Destination List or Custom Parameter), then switches to the next phone number in the list.

• Default: 00:00:30
• Min: 00:00:05
• Max: 00:00:55

• Playlist
• Resource

Sets a waiting playlist / audio resource for to the caller while in queue.

🔍 Playlists and Resources (music) can be added and defined in Configuration.

• Text-to-Speech (with Language Select & Text Field)
• Audio Resources.

🔍 Audio resources can be added via Configuration > Resources . 

Allows you to add text that will be read in the prompt language/locale for the called standby duty contact.  
You can use custom and system parameters in text-to-speech prompts.

To make use of the functionality, Add Parameters need to be enabled first. Once enabled, you can add custom and system parameters to your prompt text

• When enabled, allow to enter DTMF tone during the prompt.
• When disabled, do not allow to enter DTMF tone during the prompt.

• When enabled, you can set the desired confirmation timeout in the field Confirmation Timeout below.
• When disabled, max. 00:00:30 is waited for the confirmation.

Confirmation Timeout

hh:mm:ss

Max waiting time for confirmation.

• Default: 00:00:05
• Min: 00:00:05
• Max: 00:00:30