Update Notice - Nimbus App Manifest In March 2024 the new Microsoft Teams client will be unavoidable and rolled out...
January 19th, 2024 views 0 likes
This feature is in PREVIEW and may not yet be available to all customers. Functionality, scope and design may change...
January 26th, 2024 views 0 likes
LIMITED SUPPORT ON Use Case SCENARIOS Use Cases are intended to serve as examples of capabilities of Nimbus. Luware only...
February 6th, 2024 views 0 likes
This area of the Knowledge Base is still work in progress (WIP). Expect changes to the layout of this page...
February 14th, 2024 views 0 likes
đ¤ Features and functionality described in the context of this page use runtime resources under a fair use policy. Luware...
April 2nd, 2024 1 views 0 likes
This content is discontinued and only kept for reference purposes. Information might be outdated.
August 29th, 2024 views 0 likes
DISCLAIMER: Power BI Template updates and support Note that we continuously develop the template not just visually, but also to...
January 10th, 2025 1 views 0 likes
PREVIEW - This Use Case showcases features that may not yet be available to all customers. Note that functionality, scope,...
November 5th, 2025 views 0 likes
Providing chat services: compliance and regulations Note that providing services via chat (in either integration scenario) underlies country-specific regulations your...
February 17th, 2026 views 0 likes
AZURE BILLING The usage of Interact will cause additional monthly ACS ( Azure Communication Services) costs depending on modality (IM/AV)...
March 25th, 2024 views 0 likes
Not seeing any transcripts in the Transcript widget can have several causes. The following table lists error messages and explains...
April 15th, 2024 views 0 likes
Disclaimer: Support for Azure Billing & Cognitive Services â The usage of Microsoft Azure AI Services for Speech1 and AI2 ...
June 28th, 2024 views 0 likes
â Deprecation notice: With the new (store-certified) Nimbus Power Automate Connector there are changes on Flow Actions, Triggers as well...
August 20th, 2024 views 0 likes
đUpcoming change: New Power Automate connector user role validation We're introducing an important enhancement to the Nimbus Power Automate Connector,...
October 29th, 2025 views 0 likes
âCAUTION: Possible valid Task removal This functionality allows to also remove productive and âvalidâ Tasks - including live Customer interactions....
May 9th, 2025 views 0 likes
Microsoft .NET 8 Phase Out - Administrative action required âď¸ Microsoft is ending .NET 8 Support on Nov 10, 2026...
October 21st, 2026 views 0 likes
âPending Connector Certification: Features or functional changes described in the following are still undergoing a Microsoft review and certification process....
September 10th, 2024 views 0 likes
AZURE BILLING The usage of the Transcription feature will cause additional monthly ACS costs. The costs are determined by Microsoft....
April 15th, 2024 1 views 0 likes
 Go to your created ACS instance and select Events .  Create an event subscription with the Event Grid Schema ....
September 26th, 2024 views 0 likes
To register a clickable URL:ms-outlook protocol with your MS-Outlook application, perform the following steps: Open your start menu, then search...
October 3rd, 2024 views 0 likes
â Note of third-party cookie restriction: In 2024 Google Chrome started restricting third-party cookies âby default for 1% of Chrome...
October 15th, 2024 views 0 likes
OData Server-driven pagination Starting February 2026 the Nimbus OData API handles large dataset requests with pagination using @odata.nextLink . Paginated...
January 30th, 2026 views 0 likes
â Admin Action Required: Migration to new Presence Service đ What it is about: The Nimbus presence service tracks each agent's...
July 3rd, 2026 views 0 likes