The " Services" view allows administrators to manage, edit and remove existing teams under their tenant. It contains the following elements: A service list with search,...
December 6th, 2023 7582 views 0 likes
🔀 Note: The concept of “Service Types” (on this page) has been split apart from service licensing. A new page...
December 7th, 2023 5556 views 0 likes
Nimbus offers different license types for services and users, with according Nimbus Features respectively tied to each license. Refer to the...
October 14th, 2026 1 views 0 likes
Administrators create Nimbus Services in the Admin Portal under Service Administration with the Create New button. This page walks you...
November 30th, 2023 3773 views 0 likes
Services can be deleted either manually via the Administration UI or via Nimbus API > Delete Service method. Via Service...
November 30th, 2023 3650 views 0 likes
Good to know Service settings are available Nimbus service / team owners. You can access them via Nimbus Portal: Settings...
December 7th, 2023 11147 views 0 likes
INC User Assignment Types Each Nimbus Service can be of a different User assignment type that determines ho Each Nimbus Service can be of...
December 5th, 2023 3948 views 0 likes
License downgrades can be performed from within the Licensing Management overview. When Nimbus Features are already in use, a warning...
December 3rd, 2023 3051 views 0 likes
Depending on how new services are provisioned in Nimbus, the user Role Access Concept assignment handles slightly different. In general, the following user assignment types are used: User assignment...
December 7th, 2023 4658 views 0 likes
INC Use Case Support Disclaimer LIMITED SUPPORT ON USE CASE SCENARIOS Use Case contents listed on this page have LIMITED...
December 1st, 2023 4271 views 0 likes
December 5th, 2023 5534 views 0 likes
This Use Case is meant to give you a step-by-step walkthrough through best practices of a multi-modal contact center. You...
March 25th, 2024 3790 views 0 likes
INC Transfer on User Exit - Excerpt Excerpt: Transfer on User Exit Transfer on User Exit allows a Nimbus service...
May 11th, 2026 489 views 0 likes