Distribution Priority
| Description |
This activity overrides the default "Task Priority" – by Default: Normal – configured in your within Distribution Service Settings > Task Priority section. Note: Flow Actions used in the Nimbus Power Automate Connector can also impact the “Task Priority” of an existing task, effectively overriding both default service settings and your workflow. |
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| Required Predecessor | Accept | ||||||
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| Modalities | Audio / Video | Instant Messaging | External Task | ||||
Common Properties
Weighted Round Robin Task Distribution
Due to priority-influencing factors mentioned above, tasks may starve long enough to drop out of your queue. An example would be a "Lowest" priority task getting outranked by a huge or stead inflow of higher priority tasks.
To avoid this, a weighted round robin method is in place to mix in lower-priority tasks, which are equally distributed amongst available users.