Here you can check and distribute licenses that enable/disable Nimbus Features. The counters change when you Manage Licenses per service and users respectively, drawing from your current license contingency.
The different sections of this view are described in the following:
| Tenant State |
💡Please note that this field is read only. Your status can only be changed by a Luware System Administrator. States displayed can be as follows:
🤔What happens on Tenant suspension? All users will not be able to login to Nimbus and related apps. Inbound / Outbound tasks will be rejected and incoming calls will be redirected to a default announcement workflow. This state can be resolved by a Luware Administrator.
🤔I'm already running Nimbus productively. What happens if my tenant state is not "Active" yet? Your Customer Success specialist will reach out to you with further details on your license usage and the course of action. For any immediate questions on your License Management you can always contact Luware support.
Luware Support Address
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Service
| Service Type Licenses | Shows your usage of Nimbus Service types. What is the difference?
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| Feature Licenses |
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ABOUT SERVICE LICENSES
Refer to Nimbus Features for a detail comparison of available service licenses.
Licenses and Apps are managed via Service Administration > General tab
Visit License Management to learn more on how to change your service licensing in bulk
User
| Service Type Licenses | Shows your usage of Nimbus user licenses. Refer to Nimbus Features for more context.
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| Feature Licenses |
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ABOUT USER LICENSES
Refer to Nimbus Features for a detail comparison of available user licenses.
Licenses and Apps are managed via User Administration > General tab.
Visit License Management to learn more on how to change your user licensing in bulk.
Modalities
| Modality Licenses | Shows the number of allowed users per channel of communication.
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