Main menu functionality is distinguished into different "views", which are accessible within a sidebar located at the left-hand side. 

• Small tool-tips will be displayed on mouse-over to guide you prior to changing the view.
• Every view usually consists of multiple widgets, small information blocks that fulfill a specific purpose such as displaying a list of tasks, users or statistics
• Changing views will also force a refresh of the widgets inside.

Nimbus uses a hierarchical access-concept called Organization Units (short: OU) to distinguish access and visibility to services (and other configurable elements such as workflows, codes, audio files etc.).

• In some UI views you will notice a selector on top. This allows to toggle the same view but seen from a different service team (OU) perspective.
• When in Configuration the OU concept also applies to distinguish by an item's OU affiliation (e.g. a workflow being assigned to and thus only visible to the "Documentation Team")
• Data entities and configuration elements may be assigned to a "System" level OU by administrators, meaning that they will be available to all underlying "child-OU" services.

🔍 Read the chapter on Organization Units to learn more about this concept.

Being a cloud-product Nimbus works both within the Microsoft Teams app as well as an external browser. use use the "Open in Browser" functionality at any time to seamlessly continue working outside of the Teams App.

🔍 Please note when using this function: 

• Clicking the link will open the Nimbus portal in your browser, requiring you to re-authenticate yourself with your Microsoft account. Depending on your account used you may have different permissions and get Nimbus functions shown in your browser compared to your MS Teams client.
• Limitations to the Microsoft Teams mobile client or browser may impact responsiveness of the Nimbus UI. When issues occur we recommend clearing your browser cache or switching browsers to test if the problems reoccur.
• Status changes (e.g. your "active" team status, call queue handling, reporting data) persist between Nimbus browser window and Teams App. You can have Nimbus open multiple times, however refreshing data may briefly cause a mismatch of data shown.
• When opening Nimbus several times, keep in mind that MS Teams requires exclusive access to your headset / microphone.
• Some features like Conversation Context require Nimbus to run in browser as the Nimbus App has no possibility to open tabs within the MS Teams client "on demand".

✅ For the most consistent experience we therefore recommend using Nimbus EITHER in browser OR as MS Teams App at the same time.

Most controls and widgets allow you to interact via mouse-over to display further details and tooltips.

Some examples involve:

• Mousing over charts and diagrams to get numeric data points.
• Getting the complete text contents of a control that is otherwise cut-off by design or resolution limitations (e.g. long names, announcement text, file names, etc.).
• Getting visual feedback on an interactive control that changes state when clicked.

Widgets with active controls will show a hand-symbol cursor.

• By clicking toggle switches you can quickly change your presence state or the states of your team members (when given team ownership permissions).
• Other controls allow you to switch views / filter within a widget, e.g. when changing the time or scope of data
• When editing / deleting data such as workflow or properties the cursor also changes to a hand to signal that elements or views may change when clicked.

You can also click on table headers such task lists, available users, or reporting metrics to sort by that criteria.

• Repeated clicks change the sorting from ascending to descending
• A refresh (or switch) to another view will reset the sorting back to default.

Chart Filtering can be applied to any diagram with a legend nearby. Some charts also support further control via mouse.

• You can click on a legend entry to hide/show corresponding entries            
  → 💡 The filters only show a visible effect if there is data available and within the selected time period / data range.
• Use your mouse-wheel to zoom and left click to drag a chart along the X-Axis to closer inspect data points.
• The view will reset once you change the range of data (attempting to fit all data points on screen). It will also reset when you switch between Nimbus tabs/views.