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Nimbus
Contact Center and intelligent task routing for Microsoft Teams
Further Subcategories
Introduction to Nimbus
Introduction to Nimbus
Nimbus Features
Nimbus in a Flash
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Initial Setup
Installation Prerequisites
Upload App Manifest
Nimbus Installation
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Service Provisioning
Service Provisioning
Nimbus App Permissions
Example Routing Scenarios
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Administration
Administration Overview
License Management
Operations
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Usage of Nimbus
Frontend Portal Overview
Interact
Nimbus Integrations
Nimbus Power Automate Connector
Setting Up Power BI
Integration Possibilities
Use Cases
Use Cases Introduction
Use Case - Creating an External Task
Use Case - Retrieving Microsoft Entra ID Fields via Agent Token
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Nimbus Resources
FAQ and Troubleshooting
How to use this Knowledge Base
Nimbus Glossary
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